Subprocessors
Last updated: [BLANK: publication date]
To provide Dolfinn, we use the third-party service providers ("subprocessors") below. Each is bound by a data processing agreement and processes personal data only on our instructions. Where a subprocessor is outside the EU, transfers are covered by EU Standard Contractual Clauses and/or the EU-U.S. Data Privacy Framework.
| Subprocessor | Service provided | Data processed | Location / transfer |
|---|---|---|---|
| Neon | Database hosting | All account and production data | Frankfurt, EU |
| Vercel | Application hosting & content delivery | All application traffic; server logs | Compute in Frankfurt (fra1); Vercel Inc. is US-based — control-plane/logging/support access may occur in the US (SCCs / EU-U.S. DPF) |
| Resend | Transactional email (password resets, invitations) | Recipient name & email; email content | United States (SCCs / EU-U.S. DPF) |
| Stripe | Payments & subscription billing (only when billing is enabled) | Billing contact, subscription identifiers; card data handled directly by Stripe | United States (SCCs / EU-U.S. DPF) |
| Mistral AI | AI-assisted extraction of scenes/characters from uploaded scripts | Script content (may include personal data) | France, EU |
| TypeSafe AI | AI-assisted matching of names in imported scripts to existing breakdown records, and categorising breakdown elements | Character, set and element names from uploaded scripts and from the production's breakdown (character names may be personal data) | United States (EU SCCs, Modules 2 and 3, plus the UK Addendum, under TypeSafe's data processing addendum) |
Cookieless analytics: We also use Vercel Analytics and Vercel Speed Insights, provided by Vercel, which are cookieless and process no personal data.
Changes and notification
We will update this page when we add or replace a subprocessor. Customers under a data processing agreement are given 30 days' advance notice of any addition or replacement, during which they may object on reasonable data-protection grounds. To receive those notifications, contact us at the address below.
Contact
Questions: [BLANK: privacy@dolfinn.be].